Training Catalog

Often times, change is needed to adapt or move forward. Good leaders learn how to leverage change for growth and progression. This training discusses the basic principles of identifying a need for change, advocating, and managing that change. Participants will also learn how leaders can integrate advocacy into their daily practice.

The need for Leadership Development is inevitable. Designed for entry level executives to middle managers, this course focuses on several core leadership skills that every employee needs. Good leaders are essential for efficient production, positive culture, reputation, and overall success of the company. Course participants learn tips and tricks to fast-track their leadership development and start better serving their employees, colleagues, and the company.

The purpose of this session is to position the ability to effectively manage conflict as an essential competency regardless of the participant’s role in the organization. Participants will be able to identify specific skills related to situational conflict management in order to enhance individual professional development and team performance. Topics will include: causes and types of conflict; a conflict process model; and styles of conflict management.

Organizational leaders have a responsibility to develop team members to build stronger people and teams. Participants will learn about adult learning and models for developing effective trainings. They will also gain a better understanding of their roles as coaches and mentors, including how to have coaching conversations. Participants will leave knowing how to use these skills to enhance their teams and build their leadership pipeline.

Many professionals are faced with difficult decisions on a regular basis. Having a strong framework for ethical decision making will help ensure you consider all aspects of a decision before moving forward. Ethics is a vital component of all professions, but especially public officials, fiduciaries, nonprofits, business leaders, and more. This training will provide you with the tools needed to make decisions that ethically serve your clients and colleagues.

Supervisors are expected to effectively manage a team while helping subordinates develop professionally. But they do not always have the skills to do these things jointly. This workshop focuses on four key competencies that enable supervisors to meet goals while being strong leaders to their followers. Training participants will learn skills in motivation, strength-based leadership, delivering feedback, and innovation. These skills are essential to move good supervisors into great leaders.

To be truly effective, leaders must know how to influence others. Based on the works of leadership expert John Maxwell, this training will guide participants on developing their ability to influence others. Leadership Influence focuses on inspiring, persuading, and encouraging others to achieve common goals. This is essential in the workplace to meet performance indicators and have a healthy workplace culture.

This workshop will focus on the benefits of developing a corporate culture that is receptive to giving and receiving feedback. Participants will be provided structured approaches to use when giving feedback. Additional topic include the concept of future focused feed-forward approaches; strategies for receiving and responding to feedback; as well as strategies for self assessment and feedback processes.

Imagine taking the skills needed to start and run a business and fostering those skills in your workplace. You will see more innovative, self-directed, and dedicated employees. Encouraging others to develop Entrepreneurial Mindsets will result in a stronger, more competitive organization with a better culture for employee happiness. This course covers eight essential life lessons needed to have an Entrepreneurial Mindset.

Whether you are leading an organization, a team, or your professional trajectory, Clifton Strengths describes how to establish your talent into strengths. Gaining a deeper understanding of your own talent develops the foundation to then build intentional partnerships with individuals whose strengths allow you, your team, or organization to exceed goals. Integrate the internationally known Gallup research by optimizing your mission with Clifton Strengths.

In order work well with others, you must understand yourself and your behaviors. In order to lead a team, you must understand how your team operates. The DISC Behavioral Analysis sets the stage to better understand yourself and others. Through this understanding, participants will reduce conflict, improve teamwork, communication, and productivity in the workplace. Participants take the DISC assessment prior to the training and have their results to share during the session.

During this session, participants will explore ways to enhance success by identifying and replicating positive aspects of a situation or issue. They will analyze the negative spiraling narratives that often exist during times when individuals or teams are attempting to solve problems or enact change. They will examine how those negative stories can become paralyzing, or limit solutions. As a way to address such negative narratives, participants will explore positive approaches as a method for effective problem-solving and decision-making.

Meetings done wrong can be daunting, while meetings done right can efficiently move organizations forward! Productive meetings are essential for buy-in from staff and stakeholders. This training addresses the challenges of meetings and how to narrow the focus to create productive and engaging meetings. Developing meeting facilitation skills also ensures that everyone’s voice is heard and inclusive decisions are made. Leave the training excited to exchange ideas, problem-solve, and highlight successes in your next meeting!

There are many benefits to having a diverse workforce. This course discusses Diversity and Inclusion in the Workplace with a focus on Inclusion. Inclusion is the act of ensuring that people of diverse opinions and/or situations are respected and included within the company. 

The course focuses on all types of differences including heritage, disability, race, gender, background, and more. Participants will leave the course with a better understanding of unintentional biases and ways to ensure a more inclusive environment. Participants learn the value of Diversity and Inclusion in the workplace and how to utilize each person' s unique perspective to garner success.

Quality service encounters are vital in all business sectors. Whether you work directly with customers or solely interact with colleagues, your service should be top-notch. Great customer and colleague experiences are essential for sales, efficient processes, and a great reputation. Participants learn techniques for positive customer service, tools for handling complaints, and important communication practices.

Success starts with a clear destination. Identifying key metrics to outline a plan for achieving established goals are the start to the success of your team and organization. Using best practices to guide you, this training provides an actionable plan for measuring, tracking, and achieving individual, group, or company goals.

During this training, participants will learn techniques to foster positive supervisory relationships in the workspace that include providing strengths-based feedback, establishing appropriate boundaries while maintaining strong rapport, and encouraging professional growth by exploring techniques to work through resistance in the relationship.

Do you want to add time to your day? In this day and age, people are overworked, burned out, and are asked to take on more and more. Studies show being overworked takes a significant toll on your mental and physical wellbeing. You may feel like there aren’t enough hours in the day! This training will help you reclaim your day by teaching you to work smarter. You will learn how to incorporate time management strategies and techniques so it will feel like you are adding time back to your day.

There is power in connecting the value of each generation in an organization. Experience, innovation, relevancy, and context can be driving forces when linked in a meaningful and productive way. This training reflects on how multi-generation workplaces offer more insight and productivity when mutual respect is expected.

Burnout is inevitable in this fast-paced world; but it can be managed. This training will help participants identify and explore the stages of burnout, factors that precipitate burnout, and effects of stress on the body. Participants will also focus on ways to ease symptoms of burnout and resources to work through an outcome.

Knowing your audience and crafting the right communication enriches relationships and increases productivity. This course takes the basics of communication to the next level and highlights how methods and audience guide your approach.

The power of communication is the highlight of this course. Communication skills can make or break a business. Participants learn how to effectively communicate with others and listen actively, as well. Employees learn communication techniques that are essential for efficiency and positive results through this interactive and engaging course.

This workshop will focus on strategies to enhance communication skills with colleagues at different levels within the organization.

Participants will be able to practice specific skills related to internal and external communication in order to enhance individual professional development and team performance. Topics will include: communication styles, engaged listening, nonverbal communication, and intergenerational communication.

Connecting with others is a major determining factor to reaching your full potential. Good communication is the key to ensuring that you are connecting with others and having effective communication. Based on the book by leadership expert John Maxwell, participants learn five principles and practices to develop connection skills.

Listening is a crucial aspect of communication. Everyone can learn to listen better in order to increase communication effectiveness. Participants will learn the Active Listening model and practice its components. They will leave with the tools needed to really listen to others and be better communicators.

The purpose of this session is to position the ability to effectively manage conflict as an essential competency regardless of the participant’s role in the organization. Participants will be able to identify specific skills related to situational conflict management in order to enhance individual professional development and team performance. Topics will include: causes and types of conflict; a conflict process model; and styles of conflict management.

Quality service encounters are vital in all business sectors. Whether you work directly with customers or solely interact with colleagues, your service should be top-notch. Great customer and colleague experiences are essential for sales, efficient processes, and a great reputation. Participants learn techniques for positive customer service, tools for handling complaints, and important communication practices.

Participants will take a deeper dive into their own emotional intelligence, using the Emotional Quotient Inventory (EQ-i 2.0) assessment to measure emotional and social intelligence. The EQ-i 2.0 will provide you with an in-depth assessment of critical information so that you may obtain optimal lasting improved performance. 

The key to professional and personal success is Emotional Intelligence. The ability to not only recognize and manage your own emotions, but to also recognize emotions in others is essential to successful relationships in the workplace. Studies have shown that people with high Emotional Intelligence have greater job performance and leadership skills. Participants will leave the course with a better understanding of how to work with others in a caring, empathetic, and emotionally aware way.

Personal brand has become a common reference but understanding what that means within the context of business is not always as clear. Create a brand that clearly communicates your vision, values, and purpose. This training guides you through the key steps for brainstorming or evaluating your personal brand.

Quality service encounters are vital in all business sectors. Whether you work directly with customers or solely interact with colleagues, your service should be top-notch. Great customer and colleague experiences are essential for sales, efficient processes, and a great reputation. Participants learn techniques for positive customer service, tools for handling complaints, and important communication practices.

Professionals lose approximately 30 hours a month in unproductive meetings. Business owners need to know how to lead a meeting so clear plans and objectives are laid out, and goals are accomplished. Seminar participants will learn skills needed to lead a group through participatory decision making and consensus building activities.

After attending this seminar, leaders will have a better understanding of how to get a group to work together, identify needs, create a plan, and set objectives for implementation resulting in productive and time-saving meetings.

Imagine taking the skills needed to start and run a business and fostering those skills in your workplace. You will see more innovative, self-directed, and dedicated employees. Encouraging others to develop Entrepreneurial Mindsets will result in a stronger, more competitive organization with a better culture for employee happiness. This course covers eight essential life lessons needed to have an Entrepreneurial Mindset.

Have you thought about moving your in-person business online or increasing your online presence? Having a superb online presence is a MUST in today’s world. This seminar will guide you through decisions and actions to increase your online presence and includes insider tips that will save you time and money.

Leadership is a quality that can make or break a business. As a small business owner, developing your leadership skills will help you create a strong foundation for your business to succeed. Strong leadership skills make people want to work for you and motivate employees to do their best for you. In this seminar, we will discuss what fundamental skills are necessary in your leadership toolbox for the success of your small business, including defining vision, presenting yourself with purpose, and more. Let leadership be the force that drives your success in starting or growing your business.

Once your business is established, you need to get customers in the door. Learn how to identify your target market and how many “touches” the consumer will need before acting. Look at all the available marketing options and which will suit your business.

Participants should consider, will marketing be a budgeted item and how much is too much? Participants share case studies of what they have done to market their business and what did and did not work.

Many people are pursuing their passions and taking the leap into entrepreneurship. In order to do that successfully, there are many things people need to consider. In this seminar, participants will look at what it takes to start and run a business.

Making decisions related to starting and operating a small business is no small task. Why do you want to start a business? How can you do it? Your vision must be put on paper in a business plan. It is the only way to create a strategy that will give your business the best chance to succeed. It is also required if you wish to apply for startup funding. We will walk through a business plan template helping participants understand each section.

An effective Board of Directors is essential for a community organization to achieve its mission. This series will help organizations develop an inclusive board, identify their purpose, their responsibility, and learn how to work together for the organization to achieve its goals. Board development at its finest!

Leadership is necessary at all levels of a community and nonprofit organization. The session will focus on building the leadership capacity of staff and volunteers to best achieve the mission of the organization.

Nonprofits and community organizations must have a vision of impact to guide their work. This session will focus on how to create a yearly vision and develop strategies to support their mission.

This session will discussion the importance of community engagement and strategies to develop it. Community Engagement will increase the reach of your nonprofit and public service organization.

Quality service encounters are vital in all business sectors. Whether you work directly with customers or solely interact with colleagues, your service should be top-notch. Great customer and colleague experiences are essential for sales, efficient processes, and a great reputation. Participants learn techniques for positive customer service, tools for handling complaints, and important communication practices.

Volunteers are the heart of a nonprofit organization. However, recruiting and managing volunteers can be difficult. Through this session, participants will learn essential steps to increase the recruitment and effectiveness of your volunteers.

As a nonprofit organization, you work to better your community, but do others know it? Being able to tell your story is imperative to gaining support, recruiting volunteers, getting donors, receiving grants, and more.